Searching The Collection: Troubleshooting
The CONTENTdm 4.3 software comes with a built-in limited search engine lacking many features users have come to expect. What follows is a brief list of common problems.
Please remember that CONTENTdm 4.3 does not support truncating of search terms and will not provide spell check or see also references.
I can’t view my search results by year
|CONTENTdm version 4.3 does not allow the user to order the search results|
|I can’t view my search results by relevancy||CONTENTdm version 4.3 does not allow the user to order the search results|
|My searches never have any results||Consider searching the controlled vocabulary lists in the "show terms" boxes available through the Advanced Search by Selected Field page. It will help with potential spelling errors and show the vocabulary used in the collection database|
|My results are too vague||Consider searching the controlled vocabulary lists in the "show terms" boxes available through the Advanced Search by Selected Field page. This should allow a more specialized searching and term limiting|
|The subject terms are too obscure. Why don't you just use keywords?||
Applying keywords rather than limited subject terms to seven thousand images increases the chance that the terms will not be applied equally to all images, increasing the chances that items retrieved through searches will be too numerous and unsuccessful. It is also impossible to anticipate all terms any single user will expect to find, resulting in an ever-growing list of terms that may or may not apply, but will never be completely effective for everyone. Rather than aiding in the average user's search, more terms of varying vagueness will result in greater and less specific search reults. However, keywords are included in the collection, primarily in the description and title fields.
I want a person but searching by name keeps bringing me building images
|Try using the Selected Field option in the advanced search page and choose the Personal Names field to exclude images not including that individual. The "show terms" box (when only one collection is selected) will show that person’s full name as it appears in that field if he/she has an entry. Consider adding additional words to the search, including designations like "student" "administrator" "staff" or "faculty."|
|I want to browse by a subject category, not wander through seven thousand titles||Try using the Selected Fields search in the advanced search page and choose Series (remember to select the Collection to be searched to view the specific fields). The collection is organized into thirteen general categories for browsing by subject. The Collection includes predefined searches by subject, allowing the user to browse thirteen subjects individually.|
Project made possible by North Carolina: Preserving Cultural Heritage Online (NCECHO) through funds from the Library Services and Technology Act (LSTA) and the Institute of Museum and Library Sciences (IMLS).